Terms and Conditions

Last Updated: August 13, 2026

These Terms and Conditions govern your use of Shana Insurance Solutions' website and services, including our SMS and email communication programs.

By using our website or opting in to receive communications, you agree to these Terms and our Privacy Policy.

1. Messaging Program Description

Shana Insurance Solutions may send SMS and email messages to individuals who have provided appropriate consent.

Messages may include insurance-related information, requested information, service updates, appointment confirmations, appointment reminders, follow-ups, and promotional communications.

Message frequency may vary.

2. Consent to Receive Messages

By providing your mobile phone number and affirmatively opting in, you authorize Shana Insurance Solutions to send SMS messages to the number provided.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

3. SMS Opt-Out

You may cancel SMS communications at any time by replying STOP to a message from Shana Insurance Solutions.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again.

4. Opting In Again

If you previously opted out and would like to receive messages again, you may opt in through an available enrollment or consent method.

5. Help and Support

If you experience issues with our messaging program, reply HELP for assistance.

You may also contact Shana Insurance Solutions directly:

Phone: (765) 720-9256
Email: [email protected]

6. Message Frequency and Rates

Message frequency may vary.

Message and data rates may apply to messages sent to you from Shana Insurance Solutions and messages you send to us.

For questions regarding your text messaging or data plan, contact your wireless carrier.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless service provider and is not guaranteed.

8. Privacy

Your participation in our messaging program is governed by our Privacy Policy.

Privacy Policy: [Insert Privacy Policy Page Link]

9. Changes to These Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page along with an updated “Last Updated” date.

10. Contact Us

Questions regarding these Terms and Conditions may be sent to:

Shana Insurance Solutions
Nashville, IN
Address: 2057 Mount Liberty Rd
Phone: (765) 720-9256
Email: [email protected]